Website Privacy
Dear Website Visitor,
The use and protection of your personal information while you visit our website and how we use the information we obtain about you and the services you request during your visit is subject to the terms and conditions set forth in this "Privacy Policy". By visiting and requesting to benefit from the services we offer through this Website, you agree to the terms set forth in our "Privacy Policy".
Use and Protection of Information
Personal data collected and processed by Can Sigorta Limited, is under Can Sigorta Limited's protection. Can Sigorta Limited is subject to the Law No. 89/2007 on the Protection of Personal Data ("Law") and ensures that personal data are securely stored and processed in accordance with the law within the framework of the legislation.
It takes the necessary technical and administrative measures by using its technological and infrastructural facilities.
Personal data is processed by Can Sigorta Limited, within the scope of Can Sigorta Limited's Privacy Policy in accordance with the Law and relevant legislation.
The security of information entered on this Website (personal information, TRNC identification number, vehicle licence plate number and all similar information) is protected by SSL system. However, such protection is not applicable for the information which was sent through e-mail. By filling in some personal information about the users themselves (name-surname, company information, such as telephone, address or e-mail address) must be entered on this website. The information obtained from users to provide quotation or policy issuance services for insurance products is used for the service and protected as confidential. Such information may be accessed upon request in order to fulfil the service provided and to the extent required by the service, by the personnel of our company and the relevant insurance agencies.
Information Sources
The information we obtain about you enables us to provide you with the most appropriate service and the quality of these services is intended to ensure continuous improvement. This information is provided in the following ways:
a. Information provided by you:
The information you provide by using the Website is received and recorded by us. The information provided through this method is completely of your own free will. In order to provide faster, accurate, effective and quality service, you must accurately complete all of the information requested from you on the Website.
You are required to provide correct information. This requirement is legally derived from your pre-contractual declaration obligation and also if you do not provide the mandatory information required by the service you have requested, it is not possible to fulfil your request properly. It is your responsibility to ensure that the information you provide is accurate and complete. It shouldn’t be incorrect, misleading or incomplete information. Providing false, misleading or incomplete information or statements, the validity of the insurance you have requested, us as the insurance company and/or the agency and/or their responsibilities towards the insured and their rights to claim insurance indemnity based on the policy may be affected. In such a case, Can Sigorta Limited does not accept any responsibility. If Can Sigorta Limited suffers a loss due to your misleading or incomplete information, you will be liable to compensate for this damage.
b. Automatically provided information:
Our computers and operating systems automatically recognise you during your visit to the Website. “Cookies” is the identification system that obtains the information you have previously made to our website during your visits and services that you receive. In your computer's "help" menu, you can find out what you need to do to restrict or completely disable the feature. However, the information we obtain in this way will help us to provide you with faster and better quality service. We recommend that you leave this feature switched on. Identifying system-related problems and resolving issues or disputes that may arise due to services on the Website, Can Sigorta Limited detects and uses the IP address of users when necessary. IP addresses may also be used for the purpose of identifying users in a general way and collecting comprehensive demographic information.
c. Information from other sources:
Information such as vehicle engine power, fuel type and steering direction during the renewal of your insurance policies may be obtained from SBM sources.
Use of Personal Data and Consents
By visiting this Website and requesting to make use of the services we provide through this Website, you accept and declare to ensure that the personal information you provide through this Website is used in a manner that is suitable for you in line with your needs to enable you to benefit from products, applications, advantages or campaigns, to provide general information and to be processed for the purpose of providing all kinds of communication with you and your personal information in this direction, to be shared with Can Sigorta Limited and their agencies and contracted business partners. Can Sigorta and its agents may send promotional and marketing messages to you directly or by SMS, picture, animation, text messages, MMS with multimedia objects, telephone, fax, automatic dialling machines, emails, and similar communication channels. You are aware that you have the right to refuse such communications at any time.
Other Terms of Use
Anyone who visits the Website and/or requests services outside of the terms set out herein is deemed to have read the provisions specified in the "User Agreement" section and to have accepted its content exactly as it is. In cases of hacking, malware, or reverse engineering, Can Sigorta Limited does not accept any responsibility for any material or immaterial damages arising from such actions.
Can Sigorta Limited may disclose user information to third parties in the following cases:
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Compliance with legal obligations arising from laws, decrees, regulations or circulars
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Fulfilling requirements of the User Agreement and other agreements with users
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Lawful requests by administrative or judicial authorities
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When it is necessary to protect the rights or security of users
Amendments made by Can Sigorta Limited to the Privacy Policy or User Agreement from time to time are binding. Unless agreed in writing, no claim may be made in violation of these provisions. Can Sigorta Limited cannot be held responsible for damages caused by failure to read or comply with the terms published on www.cansigorta.com. These terms may be updated at any time without prior notice.
The provisions of the Privacy Policy become effective as of the publication date on www.cansigorta.com and form an integral part of the User Agreement.
Protection of Personal Data
In accordance with the Law No. 60-2010 on Insurance Services (Regulation and Supervision) and Law No. 89/2007 on the Protection of Personal Data, Can Sigorta Limited is classified as a Data Controller.
Personal data is collected through:
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Insurance quotations and contract stages
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Information forms
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Policies created via www.cansigorta.com, agencies, call center, or internet applications
Your personal data may be transferred:
Your data will be retained and processed to:
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Provide improved service experiences
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Promote and market services
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Carry out communication activities
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Generate statistical insights
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Enhance operational functions
Your Rights Under the Law No. 89/2007
You may:
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Learn whether your personal data is processed
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Request details about the processed data
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Learn the purpose of the data processing
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Know third-party recipients of your personal data
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Request correction of inaccurate data and notification to third parties
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Request deletion or destruction of data (subject to legal retention periods)
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Object to negative outcomes resulting from automated decisions
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Claim damages if data is processed unlawfully
These requests can be submitted by calling our call center at 444 0777.