Insurance Claims in North Cyprus – Can Insurance (Can Sigorta)

Need to Make an Insurance Claim?

At Can Insurance (Can Sigorta), we handle your claims quickly and professionally — so you can get back to normal life with peace of mind.

📞 24/7 Emergency Hotline: +90 533 869 8222
☎️ Head Office (Weekdays 08:00–17:00): +90 392 444 0 777
📧 Claims Email: hasar@cansigorta.com

🏠 House Insurance Claims

Required documents:

  • Completed Statement of Claim form

  • Your Insurance Policy Number

  • Photos clearly showing the damage

💡 Major damages are inspected by an independent assessor immediately. For smaller claims, our department may request photos or schedule an assessment depending on the situation.

🚗 Car Insurance Claims

Third Party Liability (Zorunlu Trafik Sigortası)

  • Statement of Claim

  • Policy Number

  • Driver’s License

  • Police Report (mandatory)

  • Traffic Accident Report (if applicable)

  • Third party contact and insurance details

  • Photos of the accident scene

⚠️ Important: All third-party accidents must be reported immediately.

Comprehensive (Kasko) Claims

  • Statement of Claim

  • Policy Number

  • Driver’s License

  • Photos of your vehicle and accident location

  • Police/Traffic Report (if applicable)

  • Repair invoice (if you already repaired independently)

🚘 We provide 24/7 towing & roadside assistance and work with an authorized repair network.
💡 Major damages are inspected by an independent assessor immediately to ensure a fair and fast resolution.

✈️ Travel Insurance Claims

You may claim for:

  • Medical emergencies abroad

  • Lost or stolen luggage

  • Trip cancellation or delays

Required documents:

  • Statement of Claim form

  • Policy Number

  • Medical reports, invoices, or airline confirmation

  • Police report (for theft/loss abroad)

✅ Step-by-Step Claims Process

  1. Report the incident immediately – call our 24/7 Hotline or email us.

  2. Prepare your documents – claim form, policy number, photos, and reports.

  3. Submit your claim – by email or at any Can Insurance branch.

  4. Assessment & verification – our team or an independent assessor (immediately for major damages in both House & Comprehensive claims) will review.

  5. Approval & settlement – we arrange payment or authorized repair.

Why Choose Can Insurance?

  • 🏆 Established in 1958 – over 65 years of trust in Cyprus

  • 🚗 24/7 Roadside Assistance for car claims

  • 🏠 Independent assessors immediately inspect major damages (House & Comprehensive)

  • 🌍 Expat-friendly support in English and Turkish

  • ✅ Fast, transparent, and fair claims handling

🔎 Quick FAQs

❓ How do I claim car insurance in North Cyprus?
Complete the Motor Claim Form, attach photos, and (for third-party incidents) a police report. Send to hasar@cansigorta.com or call +90 533 869 8222.

❓ What documents are needed for house insurance claims?
Statement of Claim, policy number, and photos of the damage. Major damages are inspected by an assessor immediately.

❓ What if my car has major damage under Comprehensive Insurance?
An independent assessor will inspect the vehicle immediately to confirm damages and speed up the claim process.

❓ Does Can Insurance provide 24/7 claims support?
Yes — call our emergency hotline +90 533 869 8222 anytime.

👉 Trust Can Insurance (Can Sigorta) — protecting Cyprus since 1958.