What Happens When Insurance Offices Are Closed? A Real Car Delivery Case

Friday, 9 January 2026

At 17:00, the dealer called the customer.

All paperwork was completed.
Payment procedures were finished.
The car was officially ready for delivery.

At 17:36, the customer arrived at the dealership.

They sat together.
Had coffee.
Talked excitedly about the newly purchased car.
The first drive.
Weekend plans.

Everything felt complete.

Except for one detail.

Insurance.

The dealer explained the situation clearly:
insurance offices were already closed, and they would remain closed on Saturday as well.

“You can pick up the car on Monday morning.”

Procedurally, this was correct.
Emotionally, it was not.

The car was there.
The documents were done.
The weekend had already begun.

Instead of waiting, the customer searched online.

They found the online branch.
Then the WhatsApp concierge.

A short message was sent.

Vehicle details were shared digitally.
Dealer documents were reviewed.
Coverage was confirmed.

The policy was issued the same evening.

The car did not stay at the dealership for the weekend.
There was no need to wait for Monday.
No workaround.
No exception.

This was not about speed.
It was about timing.

Buying a car rarely aligns with office hours.
Excitement does not pause for weekends.

That is why Can Sigorta treats accessibility as part of insurance itself, not as an optional add-on.

Sometimes the real difference is not the policy.
It is simply being reachable when everything else is already ready.