It Was Drivable. Until It Wasn’t.
The car was running.
The lights were on.
The steering felt normal.
“Let’s manage for now,” they said.
The first day passed.
Then the second.
On the third day, a warning light appeared on the dashboard.
The problem wasn’t the damage.
The problem was waiting.
A small impact, when left unattended, does not necessarily get worse.
It becomes unusable.
Sensors wait.
Parts are delayed.
Workshops are full.
The car is still there.
But it’s no longer drivable.
This is a common misunderstanding in insurance:
“If it’s drivable, it isn’t urgent.”
In reality, many failures don’t stop suddenly.
They accumulate.
On day one, the car drives.
On day two, it drives with limits.
On day three, it doesn’t move at all.
The damage hasn’t changed.
The options have.
Good claims management understands this difference.
It doesn’t focus only on the size of the damage, but on the timeline.
The earlier action is taken, the more solutions exist.
The longer it’s delayed, the fewer remain.
One day, the car stops completely.
That day is rarely convenient.
Because at that point, the decision is no longer yours.